Printek FormsPro 4300 User Manual download pdf (Page 47)

In Case of Difficulty

Page 5-3

Problem or Symptom Possible Cause or Remedy

“PE: Head Stall” error

message.

Carriage path is obstructed. Clear the obstruction and turn the

printer off and back on again to clear the error.

Carriage shaft is dirty. Wipe completely with a clean cloth.

Ribbon cartridge is worn or damaged and will not advance

ribbon.

Other MP: or PE: error

message.

The printer has detected an internal error condition. Report the

message to an authorized service agent.

Will print barberpole,

but will not print data

from the computer.

The interface is not configured properly. Refer to the

“Operation” section and review the interface settings to make

sure they match what is being generated by the computer.

The interface cable is not wired properly. Refer to the

appropriate section or appendix for pin-out specifications for the

interface being used.

Paper drops out of the

tractors during load.

The paper out sensor is blocked. This may be caused by paper

that is extending above the tractors in another path or a tractor

that is blocking the paper out detector.

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Printek FormsPro 4300 User Manual Page 47